#napfa11 Woman's Initiative today was incredible. Kudos to Jean, Annette, and Diane on a great job. -
@CarolynMcC
Grand America hotel is fantastic! Looking forward to the start of #NAPFA11 -
@VitaVie
#napfa11 at national regional joint meeting. Incredible plans and ideas from region board members. -
@CarolynMcC
Welcome to everyone coming to #NAPFA11 - we look forward to seeing you all! -
@NAPFA
Tucked in after great precon day at #NAPFA11. Amazing agenda thanks to NAPFA, Women Advisors Initiative team and TD Ameritrade! -
@MarieSwift
I'm looking forward to "attending" #NAPFA11 via Twitter! Thanks in advance to all who will be tweeting. -
@NathanGehring
Sitting down for opening remarks from @NAPFA president Susan John to kick off #NAPFA11 -
@MichaelKitces
Interesting. @NAPFA rolling out new brand announcement here at #NAPFA11 - "NAPFA: Power of Trust" -
@MichaelKitces
"Being exceptional doesn't take magic - it's about doing ordinary things extraordinarily well" -Kipp #NAPFA11 -
@MichaelKitces
Former Disney exec Doug Lipp leads off #napfa11 with great presentation on client service. -
@NAPFA
Doug Lipp at #napfa11: Snow White can't ever have a bad day... -
@NAPFA
"Be willing to change (your biz model, approach, mgmt style, etc., or be willing to perish." -Kipp #NAPFA11 -
@MichaelKitces
"Balanced businesses have a dreamer and a doer. Do you have a succession plan for each person/role in your business?" -Kipp #NAPFA11 -
@MichaelKitces
"The time to innovate & dream is when you're on the rise. If you wait until decline has begun, it's difficult to recover." -Kipp #NAPFA11 -
@MichaelKitces
Lipper at #NAPFA11: Think outside of your "blocks". Great story how Starbucks created 1000% increase in one target market asking what needed -
@MarieSwift
"We can't control the markets or what OPEC does, but we can control his we interact and reach our staff and clients." -Kipp #NAPFA11 -
@MichaelKitces
Kipp recommends that you walk in your client's shoes to give exceptional service. Echoes @RickKahler planning for planners. #NAPFA11 -
@MichaelKitces
Lipper at #NAPFA11: Even monkeys fall from trees. No matter how good we are we will all fall at one time. Ask clients and colleagues help. -
@MichaelKitces
Getting ready for a panel discussion on the applicability of financial coaching and therapy in the financial planning process #NAPFA11 -
@RickKahler
#napfa11 People need a roadmap to create value for your firm. Cheryl says read Ram Charan - "The leadership pipeline" -
@CarolynMcC
John Kotter "Leading Change". Communicate your vision 7 times for people to get it. #napfa11 - CarolynMcC
Scott Witt: many advisers have huge knowledge gap when it comes to insurance. Conflicts too w aum comp model. #fightenwords #napfa11 -
@RonLieber
Scott Witt re- indexed insurance products: "run, don't walk" - thinks projections are highly uncertain & probably unrealistic. #NAPFA11 -
@MichaelKitces
There's a lot of promise in inflation-adjusting immediate annuities, but market isn't deep yet. -Witt #NAPFA11 -
@MichaelKitces
"Insurance companies are relying on unrealistically high lapse rates to sustain many policy lines." -Witt #NAPFA11 -
@MichaelKitces
"I wouldn't buy longevity insurance on myself - don't think I'll make it to 85!" -Ryan - mirrors client fears more than we realize? #NAPFA11 -
@MichaelKitces
#napfa11 Cheryl says to approach things from a place of curiosity. Instead of anger, worry, anxiety use curiosity. -
@CarolynMcC
Planners: a CE budget is not an expense, it's an investment in the firm and your employees. Spend lavishly #NAPFA11 -
@DaveGrant82
#napfa11 first break in the exhibit hall was off the hook. Tons of cloud minded individuals. -
@DannymJohnson
Finally a session on succession plan: owner speaker but more importantly internal buyer speaker perspective. Need more of these #NAPFA11 -
@Philixir
Let's Make a Plan vs. The Power of Trust. Which organization do you think created a better tag line? CFP Board or NAPFA? #NAPFA11 -
@BillWinterberg
A good place to file W-2s and 1099s onine is filetaxes.com #napfa11 -
@Feeonlyplanner
BXM, PUT, and CLL indices from the CBOE captured most of the S&P500 performance, but with less overall risk. #NAPFA11 -
@BillWinterberg
From 07-09, S&P500 was down 16%. Over the same period, the Put-Write Index was up 5%. Option premiums grew in high volatility. #NAPFA11 -
@BillWinterberg
"You don't buy home insurance when your house is on fire. Use options to manage risk when volatility is low." -Cott #NAPFA11 -
@MichaelKitces
Aguilera: Much of the fixed income allocation in client portfolios is ballast because most clients can't handle equity volatility. #NAPFA11 -
@BillWinterberg
Aguilera: Option premiums are ridiculously expensive when everyone wants them & ridiculously cheap when nobody wants them. #NAPFA11 -
@BillWinterberg
Next up at #NAPFA11 - Ted Klontz on dealing with clients when logic leaves the room. -
@MichaelKitces
Rather earn $100k while your peers earn $200k, or $50k when they earn $25k. Most choose the latter. -Klontz Money is social! #NAPFA11 -
@MichaelKitces
Why do we spend 30% more on credit cards than if we used cash? Dr. Ted Klontz #NAPFA11 -
@TheMoneyGeek
If u use a word that people don't know their brain takes 20 seconds to process and recover #napfa11 -
@RonLieber
Greatest fear of the human brain for thousands of years is the risk of being thrown out of the tribe, of not belonging. -Klontz #NAPFA11 -
@MichaelKitces
Expecting people to be convinced by the facts flies in the face of... the facts (about how our brains function). -Klontz #NAPFA11 -
@MichaelKitces
Ted Klontz speaking #NAPFA11: Bottom 2/3 of brain no ability understand high level concepts like love. Responds better to pictures, tactile. -
@MarieSwift
Showing people a picture of what they'll look like in 30 yrs increases savings 200%. Engage multiple senses. -Klontz #NAPFA11 -
@MichaelKitces
87% of clients leave b/c of relational issues. Planners don't know b/c clients are uncomfortable telling them. -Klontz #NAPFA11 -
@MichaelKitces
Clients feel truly listened to so little, when they are it will register as a special moment with you. -Klontz #NAPFA11 -
@MichaelKitces
Klontz at #NAPFA11: Try never to ask people questions. Questions make people think they need to have a brilliant answer. Just dialog instead -
@MarieSwift
NAPFA rebranding is part of a full reevaluation of organization. Reorg, restructuring, as well as rebranding and new message. #NAPFA11 -
@MichaelKitces
Programs have come and gone as volunteer leaders came and went. We needed a new vision to bring focus and consistency. -John #NAPFA11 -
@MichaelKitces
NAPFA new direction focused onto a vision of NAPFA & the profession by 2020. It's about the next 10 years. #NAPFA11 -
@MichaelKitces
John Ritter presenting vision for NAPFA 2020 as created by "all star team" of NAPFA members led by David Brand at a 2 day retreat. #NAPFA11 -
@MarieSwift
NAPFA 2020 vision includes a residency process where new planners cut their teeth doing supervised planning in an existing firm. #NAPFA11 -
@MichaelKitces
Trusted, competent, objective planners is NAPFA's vision. Very close to FPA's focus on "competent & ethical" planners? #NAPFA11 -
@MichaelKitces
NAPFA vision is to be the leading organization that supports the personal and business development of the best financial planners. #NAPFA11 -
@MichaelKitces
NAPFA 2020 vision 3 core messages: standard bearer for profession, champion for public, beacon for objective financial advisors. #NAPFA11 -
@MichaelKitces
#napfa11 NAPFA is working on a membership structure that will encompass and support the entire firm, from owner to admin. -
@CarolynMcC
This is a really big deal. I think @NAPFA new vision is about becoming center of the future of the profession... & supplant FPA? #NAPFA11 -
@MichaelKitces
NAPFA website rebuild will be able to pull blog & other soc media content generated by members to main site, incl video. Awesome. #NAPFA11 -
@MichaelKitces
NAPFA is taking the mantle of the profession on itself: standard bearer for profession, champion for public, beacon for advisors. #NAPFA11 -
@MichaelKitces
#NAPFA11: New slogans (1) Standard Bearer for the Profession (2) Champion for the Public (3) Beacon for Objective Financial Advisors. -
@MarieSwift
I feel like a just witnessed NAPFA throw down the gauntlet to FPA for the leadership of the profession's future. #NAPFA11 -
@MichaelKitces
#napfa11. Genesis social 7:00 pm Fontainbleau room. -
@CarolynMcC
Do you believe in the "Power of Trust"? #NAPFA11 -
@NAPFA
#napfa11 hospitality suite rocking. Room 2473 -
@CarolynMcC
Today's unveiling of "Power of Trust" is just the beginning. Much more in store for members to leverage this important messaging! #NAPFA11 -
@NAPFA
What a fantastic day! Thanks to all who came to the @NAPFAGenesis social - it was so great to have so much support. #NAPFA11 -
@DaveGrant82
Interesting thought. #NAPFA11 is like summer camp for FO planners: We come away with great memories and friends, and will return next year -
@DaveGrant82
@MichaelKitces The public doesn't understand fiduciary. They do understand trust. Good branding move. #NAPFA11 -
@RickKahler
Headed downstairs for a pre-session tech pow-wow w/ Jeffrey Daniher, Frank Moore & Davis Janowski. #NAPFA11 -
@BillWinterberg
Tom Bradley from TD Ameritrade kicking off morning general session for #NAPFA11 -
@MichaelKitces
TD AMERITRADE's Tom Bradley: I believe NAPFA is at the forefront of the changes in the financial planning industry. #NAPFA11 -
@BillWinterberg
73% of practices are growing and adding clients. Only 5% of firms report that they're losing clients. -Bradley #NAPFA11 -
@MichaelKitces
Since trough, independent RIA assets outpacing wire house asset growth by whopping 35%. -Bradley #NAPFA11 -
@MichaelKitces
63% of clients believe wirehouse/B-D advisor are fiduciaries. Only abt 6% of those advisors state they're fiduciaries. -Bradley #NAPFA11 -
@MichaelKitces
Bradley reports breakaway broker trend still underway. But trend looks small: <100 per quarter out of... >100k brokers out there? #NAPFA11 -
@MichaelKitces
Bradley: In the early days, fee-only advisors operated in an island. Today there's more competition in the independent RIA market. #NAPFA11 -
@BillWinterberg
Gen X & Y require incremental value, beyond what they can learn online. -Bradley #NAPFA11 -
@MichaelKitces
Gen X & Y clients show a preference for advisors close to their own age. -Bradley #NAPFA11 -
@MichaelKitces
Bradley: I mentor young professionals in our organization, but I expect to be reverse-mentored in the relationship, too. #NAPFA11 -
@BillWinterberg
TDA's vision for tech - unbundled integration where any vendors can code to standard protocol. -Bradley #NAPFA11 <- This is the future! -
@MichaelKitces
If ADVICE is being provided to a client, it needs to be delivered under a client first fiduciary standard. Period. -Bradley #NAPFA11 -
@MichaelKitces
Still a place for salespeople AND fiduciary advice, as there was 70 years ago. We just need to make them separate again. -Bradley #NAPFA11 -
@MichaelKitces
Eliminate the two hat standard. A firm can have some of each, but a particular individual must choose one or the other. -Bradley #NAPFA11 -
@MichaelKitces
Bradley - "Financial services don't need more regulation, they need better regulation." #NAPFA11 -
@RickKahler
The more efficient NAPFA members are as a group, the more good we can do for the industry at large. #NAPFA11 -
@BillWinterberg
Next up is Sunit Bhalla on "Creating an Efficient Financial Planning Practice with Apple Products" #NAPFA11 -
@BillWinterberg
Inside Bhalla's infrastructure: PreciseFP, Redtail CRM, LaserApp, Pershing NetX360, Black Diamond, ByAllAccounts, MoneyGuidePro #NAPFA11 -
@BillWinterberg
How Bhalla keeps multiple devices (desktop, laptop, iPad, iPhone) in sync: Dropbox, 1Password, Things, & MobileMe. #NAPFA11 -
@BillWinterberg
Bhalla encrypts all client files before adding to Dropbox for extra security. #NAPFA11 -
@BillWinterberg
Bhalla uses LogMeIn on the iPad to connect back to his desktop computer when attending conferences. #NAPFA11 -
@BillWinterberg
Audience recommendation of the Zaggmates iPad cover with built-in keyboard for super-simple travel accessory. #NAPFA11 -
@BillWinterberg
Miller-if immediate annuities are best for a client it's incumbent on NAPFA advisors to figure out the conflict in compensation. #NAPFA11 -
@RickKahler
#tech #napfa11 about half the room has a dedicated server in their office. Same people raised their hand when asked who doesn't like that. -
@DannymJohnson
#tech #napfa11 "computers are great for storing stuff, but if you can't find it, it's useless" - Daniher -
@DannymJohnson
#napfa11 #techpanel Daniher's mistakes: spending too little on tech, trying to do everything ourselves and being too bleeding edge. -
@DannymJohnson
#napfa11 #techpanel only 1 or 2 ppl in the room actively using social media. Evidence is the lack of anyone else tweeting in here. -
@DannymJohnson
#napfa11 #techpanel apps speaking to other apps will be a huge movement over the next few years. - Janowski -
@DannymJohnson
#napfa11 #techpanel you are far more likely to have an employee or insider to steal confidential data than a cloud provider - Janowski -
@DannymJohnson
Rhoades: Financial Planning Commission has a much stronger voice together to work on common positions in favor of #fiduciary std. #NAPFA11 -
@BillWinterberg
Ron A. Rhoades: If FINRA regulates advisers, what happens to state-registered advisers, FPA, CFP Board & NAPFA? #NAPFA11 -
@BillWinterberg
NAPFA is launching an educational program-called 24/7-to help fee-only advisors with marketing and public relations.#napfa11 -
@Registered_Rep
Looking forward to Kenneth French's keynote address here at NAPFA Friday morning on financial regulation and the global crisis.#napfa11 -
@Registered_Rep
David Gergen about to take the stage at #NAPFA11. Very excited to hear his speech. He is always good. -
@MarieSwift
#Gergen #napfa11 The fact that the Bin Ladin plan had no leaks is a huge credit to the Obama administration. -
@DannymJohnson
#napfa11 #Gergen it's not how the gvnmt handles a recession, but how it manages the debt after the recession. This based on historical data -
@DannymJohnson
David Gergen- Countries that have a financial crisis go into debt so deeply that they then go into a fiscal crisis. #NAPFA11 -
@RickKahler
David Gergen - We are on track to hit 100% Federal debt to GDP within the decade. Historically we've been at 38%. #NAPFA11 -
@RickKahler
#napfa11 #Gergen politicians want to kick the deficit can until after the election. S&p does not agree with that. Politicians in tough spot -
@DannymJohnson
40% of babies born today are eligible for Medicaid. #napfa11 #Gergen increasing social gap is huge concern #educatingthepoorisanswer -
@DannymJohnson
David Gergen - The debt situation is a Niagara Falls and we are in a boat that is dangerously close to the edge. This is serious. #NAPFA11 -
@RickKahler
Dee and Gene Balliett win Special Membership Award at #napfa11. Congrats Dee and Gene!!!! -
@NAPFA
NAPFA University Chair Bob Maloney wins Distinguished Service Award at #napfa11. Congrats, Bob! -
@NAPFA
Next up is Kenneth French on Financial Regulation and the Global Financial Crisis. #NAPFA11 -
@BillWinterberg
French: Financial bailouts are horrible. They are the antithesis of capitalism. #NAPFA11 -
@BillWinterberg
#NAPFA11 Kenneth French: 'Financial Bailouts suck for many reasons' -
@Feeonlyplanner
French: Difference between 2001 & 2008 crashes: People who lost in 2001 weren't over-leveraged & not financial utilities. #NAPFA11 -
@BillWinterberg
French: Is Dodd-Frank good or bad? Neither. But it let's the regulators solve individual problems. #NAPFA11 -
@BillWinterberg
The killer app: Financial planners who "walk the walk" and hire their own financial planner. #NAPFA11 -
@BillWinterberg
"We're not in the knowledge business, we're in the wisdom business." @rickkahler #NAPFA11 -
@BillWinterberg
WSJ survey of consumers, #1 reason cited why they don't use financial planners: "I can do this myself" #NAPFA11 -
@BillWinterberg
In a survey of planners, the #1 reason why planners don't have planners: "I can do this myself" (78%) #NAPFA11 -
@BillWinterberg
Kahler on self-planning: "I have 78 clients, so as a client, I would be number 79" and not receive the same attention. #NAPFA11 -
@BillWinterberg
Write a check to your planner. Do not trade services! Experience the pain and/or joy of writing a check just like clients. #NAPFA11 -
@BillWinterberg
"Quit missing out on the fruit of the profession and go hire your own financial planner!" @rickkahler #NAPFA11 -
@BillWinterberg
One of many #NAPFA11 highlights: Susan John elected to 2nd term as National Chair. Congrats, Susan! -
@NAPFA
@NAPFA #napfa11 I think this was one of the best conferences ever, if not the best! Thanks to everyone who was a part of it! -
@Feeonlyplanner
Heading home from #NAPFA11 Very useful and fun conference with superlative networking and relationship building! -
@VitaVie