Kitces.com - Advancing Knowledge in Financial Planning

Upcoming Blog Re-Design, RSS Feed Updates, And Nerd’s Eye View Tops Zywave Survey Results

June 25, 2013 11:02 am 7 Comments CATEGORY: Nerd's Eye View

A few months ago, many of you were kind enough to complete a series of two reader surveys - one for the Nerd's Eye View blog, and another for The Kitces Report newsletter. In the coming months, I'm excited to announce that you'll be seeing the fruits of those survey results, in the form of a number of upgrades and improvements to this platform. The visual look of the blog will be modernized (yes, including an increase in the default font size!), the comment system will be replaced, and several enhancements will be made to the members section for newsletter subscribers. In addition, we will begin to offer periodic webinars for continuing education credit, and later this year the written content of the blog will be complemented by a new podcast.

You'll see these changes roll out incrementally in the coming months. For the time being, this is just an announcement of changes to come, with an important note that if you're using an RSS reader to follow the content of this blog, there's now an updated RSS feed link to use (as the details of this post explain, you just need to complete a simple update to your blog reader software to ensure you continue to receive new content in the future).

In the meantime, thank you to all of you who voted Nerd's Eye View as #1 in the recent Zywave survey of the top news sites and blogs for financial advisors!

A Standardized Financial Planning Process Allows For A More Customized Client Experience

June 24, 2013 11:03 am 6 Comments CATEGORY: Practice Management

Customization versus Standardization - it's a challenge to find the right balance in most industries, and financial planning is no exception. In fact, the prevailing view in financial planning has been that standardization simply has no place here - when every client is unique like an individual snowflake, the whole essence of financial planning is about customizing to the individual needs and goals of the client, right!?

Yet the reality is that this viewpoint confuses standardizing the process and inputs going in, with the outcomes that come out. While standardization may have once meant that not only was the process always the same, but also the results at the end, this is no longer the case; instead, it looks more like Starbucks, where a highly standardized process also helps the company to better deliver that individualized, personalized coffee order. It's only through standardization of the process that Starbucks has simultaneously become a remarkably efficient and profitable company, capable of charging a premium for an effective customer experience for what is otherwise a commoditized product, and become the company that introduced comically long hyper-personalized coffee drink orders to our coffee culture.

In the financial planning context, this means it may be time to let go of the insistence that standardization of a financial planning process and deliverables are at odds with customized individual solutions for clients, and instead recognize that bringing better consistency to the process may actually be the thing that allows us to create more trust and make that personalized financial planning experience for clients better than ever.

Weekend Reading for Financial Planners (June 22-23)

June 21, 2013 04:02 pm 4 Comments CATEGORY: Weekend Reading

Enjoy the current installment of "weekend reading for financial planners" - this week's issue starts off with a discussion of the CFP Board's decision to issue a Letter of Admonition to its former board president Alan Goldfarb, tying to the fact that Goldfarb indicated he was a "fee-only" advisor even though he had a 1% ownership interest in a broker-dealer (though his clients only paid him directly via fees).

Beyond that, there are several practice management articles this week, including a profile of some newer advisors and how they're growing their business in a world where cold calling is dead, a discussion of how to transition your business from a generalist practice to one focused on a specialized niche in a world where specialists in various professions tend to make far more money than generalists, some ideas about how to identify good prospective rainmakers to hire and promote for your firm, a discussion of whether the boomers vs Gen X/Gen Y gap may be less about the failings of younger advisors and more about the fact that they simply approach the world differently, and some tips to taking advantage of the slower summer season to review and update your firm's technology.

From there, we have several more technical articles, including a Journal of Financial Planning article that provides a nice review of semivariance/semideviation and downside portfolio risk measures, a discussion of health care planning for retirees, and tips to establish "incentive" trusts like a financial skills trust or business skill trust that will encourage the beneficiaries towards certain behaviors by incentivizing the desired results.

We wrap up with three final articles that look a bit more inward: the first is from Angie Herbers and suggests that while advisors often tackle bad "financial enabling" behaviors in their clients the advisors themselves are often enablers in how they structure compensation and give raises to their staff; the second is from Mark Tibergien, and looks at how, because the best motivation is ultimately internally driven, it's important not to rely too much on just designing incentives to build a successful business but instead its better to focus on building an environment where motivated staff can be successful and flourish; and the last is from Carl Richards, who makes the important point that while it's crucial for financial planners to help clients weigh trade-offs, including complex decisions that have both financial and personal values consequences, it's equally crucial for planners not to impose their own value system and judgement on client decisions and instead let them come to their own conclusions. Enjoy the reading!

Latest Social Security Trustees Report For 2013 Confirms Most Benefits Will Still Be Paid

June 19, 2013 11:03 am 16 Comments CATEGORY: Retirement Planning

A few weeks ago, the 2013 Trustees Report on Social Security was released, confirming once again that the Social Security system continues to pay out more than it takes in, remaining on a path that is ultimately unsustainable. Yet the details underlying the report reveal a more profound reality: that while Social Security as it is currently constituted is not viable in the long run, the downside of depleting Social Security is far less severe than we often make it out to be.

The reality of the Trustees Report is actually that, even if we do nothing to resolve Social Security in the coming decades, that the system will still be able to pay out 77% of its projected benefits in 2033 when the trust fund is depleted, and continue to pay out more than 70% of its projected benefits for the remainder of the century. In other words, even if we do nothing to fix the system at all, today's Generation X and Y young adults would still be anticipated to receive about 3/4ths of their anticipated benefits for their entire retirement.

And that's if nothing is done. If instead the woes of Social Security ultimately are addressed, through some combination of current and/or future benefit adjustments, and increases in the Social Security payroll tax rate, wage base, or the taxation of benefits, the shortfalls decline further and the ability to pay future benefits rises. Which means that ultimately, the most likely future outcome is a haircut of less than 23% of benefits for today's young adults, and that most future benefits will in fact still be funded. As a result, it's important to recognize the real state of the Social Security system, to ensure that clients receive appropriate advice in light of what isn't, and is, likely to be there when the time comes.

Financial Advisor’s Guide To Establishing A Next Generation Financial Planning Firm

June 18, 2013 11:02 am 48 Comments CATEGORY: Practice Management

Starting a financial planning firm in today's world can be complex, because of the myriad of technology that's necessary to operate the business in an efficient (and regulator-compliant!) manner. While you can get a compliance consultant to help with some of the legal requirements to getting started, it's often up to you as the advisor to make the decisions about what technology - including software and systems - you will use to run the practice.

In this guest post, Gen Y advisor Alan Moore shares the comprehensive list of every software package and technology tool he's using to operate his new RIA, along with why he chose it and what it costs. It's a fascinating look at what a younger technology-inclined advisor sees and expects of today's technology marketplace for advisors.

If you're a newer advisor that recently started your own practice, or are thinking about going out on your own, this should be helpful to you as a starting point for solutions to consider and some ideas about what's important to focus on. And even if you're an existing advisor with an established practice, you may still be inspired to make a few changes or additions to your own suite of tools!

Summer Book Reading List For Financial Planners

June 17, 2013 11:03 am 11 Comments CATEGORY: Personal/Career Development

As the school season wraps up around the country, it's time for summer vacations to get underway, and along with them a lot of time for relaxing and reading books.

As an avid reader myself, I know I'm always eager to hear suggestions of good books to read, and I suspect many of you are often looking for ideas as well. Accordingly, I'm sharing my own list of 10 "summer reading books for financial planners" (at least, for those of you who are up for reading non-fiction books for fun!), from business and professional self-improvement books to the latest in behavioral finance and investment theory.

I hope you find this book list to be helpful... and that you share your own suggestions of what you're reading in the comments at the end of this blog post!