Kitces.com - Advancing Knowledge in Financial Planning

How Do You Systematize Financial Planning When Every Client Is A Unique Snowflake?

June 10, 2011 03:51 pm 4 Comments CATEGORY: General Planning

If you've been to any session delivered by a practice management consultant in the past several years, you've probably need that to grow your business further, you need to standardize and systematize. In other words, you can't do everything differently for every single client and expect to keep growing much, because at some point your practice is so complex delivering 100 different services to 100 different clients that you just can't absorb the 101st without having your head explode (or alternatively, you couldn't possibly find the time to meet with the 101st prospect to try to get him/her as a client anyway).

In response, planners tend to complain: "But financial planning must be tailored to each individual's situation; and since every client is a unique snowflake unlike any other, so too must their financial planning experience/products/deliverables each be individualized, unique, and customized one client at a time."

Are there still ways to run an efficient practice in a world like this?

I Hate Capital Gains Taxes – Except When I Don’t

June 9, 2011 11:54 am 0 Comments CATEGORY: Taxes

When it comes to my personal taxes, I am a chronic late filer. In my own defense, it is usually because some partnership or another could not get me my K-1’s by the deadline, so I go ahead and file the extension. Or maybe it’s because the pain of actually seeing my tax bill is too great and I find a way to defer that decidedly unpleasurable experience to a later date. This year I had a large tax liability associated with capital gains in my managed accounts, and since 100% of my money is invested in the Pinnacle DMG portfolio, I couldn’t help but think of other Pinnacle clients in the same boat. Since cutting a check to the IRS has the remarkable ability to focus my thinking about tax planning, I thought I would share a few of the thoughts that crossed my mind at the time.Read More...

Being A Fiduciary Is About More Than Just Doing What You THINK Is Right For The Client

June 8, 2011 01:25 pm 4 Comments CATEGORY: Planning Profession

As the fiduciary tide rises, and more and more financial planners choose to be recognized as fiduciaries (either by choice of regulator, or the various fiduciary oaths taken under the CFP certification, NAPFA or FPA membership, etc.), there seems to be an increasing casualness towards what it means to be a fiduciary. The basic refrain seems to be "Sure, I'm a fiduciary, I only do what I think is in my client's best interests."

But the reality is that being a fiduciary is about more than just doing what you THINK is in the client's best interests; it's about having a process to reasonable ensure that what you do actually IS in the client's best interests!Read More...

Schwab Launch of Franchise System for Independent Advisors to Open Local Branches Looks Like Good Opportunity

June 7, 2011 04:13 pm 2 Comments CATEGORY: Practice Management

The big news this week is that Schwab has announced plans to allow independent advisors to franchise a local Schwab branch, receiving support from Schwab in the form of a (small) starting book of clients, financial support, a turnkey system with the latest Schwab technology, and perhaps most important: the Schwab brand name. Although the early response form some is that this will potentially disrupt existing Schwab Institutional relationships, I have to admit: to me, it sounds like a great opportunity for some entrepreneurial advisors - especially breakaway brokers.Read More...

First, Do No Harm

June 7, 2011 01:05 pm 3 Comments CATEGORY: Planning Profession

If you’ve decided that you are willing to accept the burden, the issue becomes how do you prevent something like what happened at Wealth Management LLC happening to you? If upholding a fiduciary duty is not enough, what will it take to properly respect the burden? I don’t think I have the answer, but I will suggest a place to start:

“Primum non nocere - First, Do No Harm”

The Burden We Bear

June 6, 2011 02:14 pm 7 Comments CATEGORY: Planning Profession

"It wasn't a Madoff thing, but the effect was just the same."

Words forever etched in my mind and words that haunt me daily.

In what feels like another lifetime, I worked at a well-respected fee-only financial planning practice. This practice gave me the opportunity to find my calling and my passion. I learned what it meant to be deeply committed to working in the interest of others and to taking ownership of my responsibilities to others.

Unfortunately, those things were not enough to protect clients from irreparable and devastating harm. Unfortunately, none of those things taught me the most important lesson. Unfortunately, none of my learning including an understanding of the heavy burden each of us in the financial planning world carries.

Hopefully, this piece can reach a few of you and help you understand the burden well, and help you better serve and protect the clients you work for.
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