On August 27, Asset Map hosted its inaugural AdviceTech.Live conference. The one-day virtual event brought together several AdvisorTech executives and industry influencers, as well as 700 registrants (77% of whom were advisors) to talk shop about where the industry, in general, and advisor-facing technologies are headed. Moreover, the event hosts (headed by Adam Holt, CEO of Asset Map) and sponsors committed to promote and discuss the ongoing issues of racial and gender diversity in the financial advice industry, with 50% of all ticket sales (or $25,000) going to the CFP Board Center for Financial Planning Diversity Initiatives.
In this guest post, Craig Iskowitz – CEO and founder of Ezra Group, a financial technology consulting firm – shares his signature Twitter-driven recap of the conference, which featured panel discussions around five key AdvisorTech categories. Craig kicks off the recap with highlights from the opening keynote address from Adam Holt, who spoke with D.A. Abrams, Managing Director, Center for Financial Planning, on the diversity initiatives from the CFP Board (highlighting once again the fact that under 4% of CFP professionals are people of color and only 23% are women), and Asset-Map’s interactive AdviceTech Compass tool (which provides a unique way of browsing vendors across categories). From there, panel discussion highlights included:
- Marketing Automation – This category has been booming since the pandemic began, as advisors look to not only find new ways to connect with prospective clients but also for tools to stay in touch with existing clients as well (since 30% of existing clients who leave their advisor reported lack of communication as a top reason);
- CRM Solutions – The panel had a wide-ranging discussion, with particularly useful insights around the ease of use of CRM solutions and how firms realize the true value of a CRM when it truly becomes the central hub of an advisor business;
- Financial Planning – The big takeaway was that, while offerings in this category seem to all be morphing into hybrid solutions, this doesn’t mean that they are all becoming indistinguishable. On the contrary, each has tremendous variability in functionality, workflow, and user interface. Moreover, the panelists agreed that they are looking beyond simply providing reports and towards ways to influence and change investor behavior;
- Portfolio Management – This panel highlighted the ongoing trend towards creating unified platforms while adding functionality and integrations (which has been a thorn in AdvisorTech vendors’ sides), such as Envestnet’s recent integration that automatically moves clients’ cash around to capitalize on the best available yields.
- Practice Multipliers – The overarching theme from this panel was that, as it becomes increasingly clear that how an advisor uses their time influences their overall success, AdvisorTech solutions that enhance workflow efficiency become more and more important... particularly those that act as business multipliers for growth.
Given the disruptions to the financial advisor conference industry created by the pandemic and the ongoing shift in the conference model itself, the AdviceTech.Live event was a successful vendor-led virtual conference. And although advisors attend such conferences to stay up to date on the latest features of products they already use and to discover new solutions, one of the biggest takeaways was the ability of the vendors themselves to better understand the current layout of the AdvisorTech landscape. Ultimately, the inaugural AdviceTech.Live was a successful virtual conference, with plenty of room to expand in the coming years to cover a wider array of AdvisorTech categories. And its support for diversity and inclusion in the industry only helps emphasize the fact that conferences can not only provide a venue for ongoing learning but allow for the support of a cause that is essential to the growth and health of the industry.